Effective Date: 30 September 2026

Welcome to I-BG Consultancy & Trading (S) Pte Ltd. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Definitions
• “Company,” “we,” “our,” “us” refers to I-BG Consultancy & Trading (S) Pte Ltd.
• “Client,” “you,” “your” refers to any individual or entity using our services.
• “Services” include Management Consultancy, International Trading, Business Process Outsourcing (BPO), Market Entry Support, and related business support services.
• “Website” refers to www.ibgctasia.com.

2. Acceptance of Terms
By using our website or engaging our services, you confirm that you:
• Are at least 18 years old or legally capable of entering contracts.
• Agree to comply with these Terms & Conditions, our Privacy Policy, and all applicable laws.
• Understand that these terms may be updated from time to time. Continued use constitutes acceptance of the revised terms.

3. Scope of Services
We provide professional business support services as described on our website. Specific terms (e.g., scope of work, fees, timelines) may be defined in a written proposal, quotation, or service agreement.

4. Client Responsibilities
When using our services, you agree to:
• Provide accurate, complete, and timely information necessary for us to deliver services.
• Ensure that any content, documents, or data you provide do not infringe the rights of third parties or violate applicable laws.
• Maintain the confidentiality of any login details provided for accessing our platforms or services.

5. Fees and Payments
• Fees for services are agreed upon before commencement.
• Payments are due according to the agreed invoice terms.
• Late payments may incur penalties or suspension of services until settlement.
• All fees are non-refundable unless otherwise stated in writing.

6. Confidentiality
We respect the confidentiality of client data and commit to safeguarding it in accordance with our Privacy Policy. You also agree to maintain the confidentiality of any proprietary information received from us.

7. Intellectual Property
• All intellectual property created by us in the course of providing services (e.g., reports, templates, social media content) remains our property until full payment is received.
• Upon full payment, the client is granted a license to use the deliverables for their intended purpose.
• You agree not to reproduce, resell, or distribute our intellectual property without prior written consent.

8. Data Protection
Both parties agree to comply with applicable data protection and privacy laws. For details, please refer to our Privacy Policy.

9. Limitation of Liability
• Our services are provided with reasonable skill and care.
• However, we make no guarantees that services will be error-free or uninterrupted.
• We are not liable for indirect, incidental, or consequential losses (e.g., lost profits, data loss, reputational damage).
• Our liability is limited to the amount paid by the client for the specific service giving rise to the claim.

10. Third-Party Services
Some services (e.g., cloud storage, communication tools, logistics, customs or other external providers) may rely on third-party providers. We are not responsible for failures, delays, or damages arising from third-party systems or services.

11. Termination
We may suspend or terminate services if:
• You breach these Terms & Conditions.
• Payment obligations are not met.
• Services are used for unlawful or unethical purposes.
Upon termination, outstanding fees remain payable, and confidentiality obligations continue to apply.

12. Governing Law
These Terms & Conditions are governed by the laws of Singapore. Any disputes will be subject to the exclusive jurisdiction of the courts in that location.

13. Amendments
We reserve the right to update or revise these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

14. Contact Us
If you have questions about these Terms & Conditions, please contact us:
📧 Email: [email protected]
📞 Phone: +65 8974 5054
🏢 Address: 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051